Black Diamond Casino
Software & Graphics
In September 2011 Black Diamond Casino moved away from Rival Software in favor for the TopGame platform and the software is - just as most sites on the TopGame platform - well designed and easy to use.
The download and installation process is very quick. It only took me a couple of minutes.
Black Diamond is powered by TopGame, and while the game variety is not as extensive as Microgaming for example, the games you come to expect like Blackjack, Roulette, Video Slots, Video Poker, Classic Slots and Keno are all there.
With approximately 80 games available, and the majority of them being slot machines, Black Diamond does not cause any mass-hysteria in the online gambling community, but in contrast to this the casino found other areas where it really stands out.
Live gaming is offered by Vivo Gaming.
An easy way to create big fuzz amongst online players is to offer a free bonus, and this exactly the path Black Diamond chose.
Personally, I love the free bonuses because even if they usually aren't that big you still get to try out the software and the games and you can actually expect to keep you winnings, unlike when you are playing in a play money-mode.
According to the casino home page, Black Diamond Casino support service can be reached 24/7 via phone, email or fax and a live support chat within the casino software.
I really like the live chat function, and the fact that you can open it directly in the casino lobby.
No problem is too small and you can really turn to these guys about any questions that might arise while you are playing. I found live support both fast and helpful when contacting them.
Launched in 2009, Black Diamond must still be considered as a new casino but in this area it has some improvements to do.
Sure, VISA, AMEX and MasterCard are available as deposit methods, but you cannot make a withdrawal back to your credit card.
At the moment withdrawals can only be made by bank wire or check.
The people at Black Diamond Casino have a lot of good stuff going, the exclusive $30 free sign-up bonus being one of them and the glitzy design another.
We would however like to see some improvements in terms of payment options.
Some adjustments here and this new casino would come really close to a top score the next time.
All in all, Black Diamond Casino has the potential to really challenge the top names of the industry.
We like: The welcome bonus.
We don't like: Not enough withdrawal options and US players are not allowed.