Grand Reef Casino

Bonus & Promotions
Grand Reef Casino has a five part sign-up bonus that goes up to €750 when fully cleared. The first part of the bonus is a 100% bonus up to €250. The second deposit bonus is 30% up to €75, which is followed by a 60% bonus up €150 on the third deposit. Bonus number four is 90% up to €225, which makes a total of €700. Should you make all four qualifying deposits, Grand Reef will give you an extra €50 bonus, which adds up to €750 in bonuses.

Software & Graphics
The software comes courtesy of Playtech, one of the game providers in the business. The online casino installs very quickly and you should have it up and running within no time. After you select if you want to practice or play for real, you’ll get to the last step, which is setting up your account. Once the account is in place, the casino lobby and all of the games will be available for you. The graphics are sharp and the games incorporate the same bright and vibrant colours as the Grand Reef website. The navigation is simple, the game play is fast and responsive and showcases the best that Playtech has to offer. There currently is no instant casino, but that’s a minor issue when compared to all of the positives.

Game Variety
Grand Reef Casino has a terrific combination of games, mixing traditional titles with Progressives and new games. The Progressives Jackpots include big names like Gold Rally, Magic Slots and Beach Life, along with Progressive Blackjack and Progressive Baccarat. The casino also offers Video Slots, Classic Slots, Video Poker and the usual card and table games. There’s also a section with arcade games like Rock-Paper-Scissors, along with scratch card games and ‘Asian’ games like Mahjong.  

Reputation
Grand Reef does about everything that’s needed to keep up a good reputation within the online casino world. There’s a safe gaming platform, a responsible gaming program and secure payment options. There are plenty of promotions, a solid welcome bonus and a loyalty program in which customers can become VIPs. Important banking information is clearly listed on their website and there’s a knowledgeable customer service team standing by 24/7 to assist with any issue there may be.

Support
With the focus on Australia and New Zeeland, it’s no surprise that players from both countries – along with the UK – can get 24/7 toll free phone support. But don’t worry, the casino has an ‘international’ number for players from other countries as well. Grand Reef also has 10 different support email addresses, which means that questions are sent to specific departments and in turn are handled much quicker.

Payment Options
Grand Reef offers a number of payment options, including credit cards and electronic solutions like NETeller, Moneybookers and UseMyBank. Most of the payment options allow for instant deposits, while others like Bank Transfer and UseMyBank will take between 1 and 5 days. Some of the payment methods have fees attached to them, but if you are an online casino player, this should not be new to you. The Grand Reef website also lists all of the necessary information with regard to the payment options, like which currencies are accepted, how long it takes for a deposit to go through and also those aforementioned fees.

Summary
When you call yourself ‘Australia and New Zealand’s best online casino’ you better be able to back it up and Grand Reef Casino does just that. They have terrific games, juicy jackpots, a solid loyalty program and a welcome bonus which is definitely worth it. Even though we deduct a few points for not having an instant casino or some bonus offers for high rollers or players who refer friends, we like just about everything else, including the different currency options and the great customer support.

We like: many different currencies, the welcome bonus, good game variation, 24/7 support
We don't like: No U.S. players