Review of Jackpot City Casino

Software & Graphics

The download and installation process was easy and I found the registration process quick and simple. It took just 5 minutes from downloading the software to hitting the tables.

Jackpot City is powered by the stable and secure Microgaming software and I found the games ran smoothly. The lobby is attractive and logically laid out and the graphics at the tables are appealing. Whilst not offering the most luxurious casino feel, Jackpot City successfully conveys the exciting and fast-paced Vegas casino environment.

The software has 128bit SSL encryption technology and is eCOGRA certified as a safe and fair website, so you can be sure that your personal details and transactions are kept secure. Jackpot City also uses Risk Sentinel, a fraud management program which successfully prevents online fraud.

Game Variety

The choice of games at Jackpot City is overwhelming, with over 300 different casino games and everything from the obvious mainstream games to less common ones such as Baccarat and Casino War.

Slots, Blackjack and Video Poker fans will really be in their element, with an incredible array of games available. I particularly loved their Video Poker, which had some great multi-hand power play games.

There are 18 progressive jackpots, with something for every player chasing that life-changing win. Both high rollers and recreational gamblers will find it easy to find suitable betting limits.

Reputation

As you'd expect from a Microgaming casino with over 10 years experience, Jackpot City has a loyal customer base who appreciate their fun and - most importantly - fair casino. Disputes are dealt with quickly and customer complaints are rare.

Support

Customer service is provided by ForwardSlash, a renowned online service provider who offer excellent customer support. I contacted them via the live chat through their website and got a helpful response within seconds. They were less pushy than the usual casino support staff, which was welcome. Overall it was an excellent service.

Payment Options

Jackpot City has a good array of payment options and, more importantly, most deposit methods can also be withdrawn to, unlike with some casinos. If you deposit with Neteller or UKash you'll get an extra 10% bonus, which I took advantage of. Withdrawal times are decent and I received my withdrawal to Neteller within 24 hours.

Summary

If you're into jackpots, Jackpot City is definitely the casino for you. Even if you're not, vast array of games on offer makes it an excellent choice for all players. With good software, helpful customer support and good software, it's hard to find a major fault with this great casino.

We like: Huge jackpots, great selection games and helpful customer support.

We don't like:  Not the most luxurious casino.