Review of Roxy Palace Casino

Bonus & Promotions

When you sign up with Roxy Palace Casino you'll get a $100 welcome bonus. On top of that, there a multitude of other bonuses and promotions up for grabs. It's clear that Roxy Palace make a lot of effort in this department, which is welcome news for players. You can sign up for the promotional newsletter (recommended) to ensure you don't miss out on any. The promotions change regularly and there are Slots tournaments with huge prize pools.

I found the bonus easy to claim and surprisingly quick to cash in. It took just 25 minutes from when I started installing the software to playing with the bonus at the tables.

There is also a good loyalty program, with special Double Points rewards on certain featured games, where accumulating points will increase your status in the Player's Club and unlock further bonuses and offers, as well as high roller VIP treatment.

Software & Graphics

The download and installation process is refreshingly quick and simple and you can register your account while the software is downloading, which is a nice time saving measure.  At this point you can choose between nine different languages (Danish, Dutch, English, French, German, Italian, Portuguese, Swedish and Spanish) for you correspondence with the casino.

When you have submitted your registration you will be taken directly to the quick deposit section of the cashier. Visa, Mastercard, NETeller and click2pay are the deposit methods available with this feature, although the regular deposit page has a more extensive selection.

Roxy Palace is one of the growing army of Microgaming casinos, which, of course, is a guarantee of quality, secure software. The graphics are slick and attractive, with a nice glitzy feel to them, and the games run smoothly. The software is Mac and Linux compatible which is good news for non-Windows users.

I really liked the jackpot thermometer in the progressive jackpot section. By comparing the average time between jackpots in a particular game and the last time the jackpot was won, the thermometer indicates when someone is about to hit the jackpot. It's hardly scientific data of course, but the longer it's been since someone won the jackpot the bigger it will be.

Game Variety

As you'd expect from a Microgaming casino, the choice of games is superb. Fans of Blackjack and Video Poker are especially well catered for and there's plenty to keep slots players entertained, with over 130 slot games alone. All the casino classics are here, from various versions of roulette, to Craps, Sic Bo, Pai Gow and Baccarat. The selection of slots covers everything from classic reels to complex video slots and massive progressive jackpots. Quite simply, Roxy Casino has it all and it scores very highly in this category as a result.

Reputation

Roxy Palace casino was founded in 2002 and has grown to be one of the major players in the online gaming world. They are licensed in Malta and have a strong reputation and loyal customer base. The Microgaming software is proven to be stable and secure and Roxy Palace have shown themselves to be fair in the case of disputes.

Support

Customer support is available 24/7, via email and telephone. They have freephone numbers for a variety of different countries. Unfortunately there is no live chat, which is disappointing, however I emailed support with a few questions and received a helpful response within an hour.

Payment Options

You can deposit to your account with a credit card, debit card, Neteller, ClickandBuy, Click2Pay and Moneybookers. It's not the greatest selection, but all the main methods are there. You can withdraw to all of these methods too, although there may be individual country restrictions. A quick email to support will tell you if this applies to your country of residence. I made a withdrawal to my visa card and it took a rather lengthy 10 working days to receive the money into my account.

Summary

Roxy Palace Casino is extremely strong when it comes to game variety, software and promotions. It's a really fun casino to use and you'll never be bored for a second. The only real weakness is the relatively few payment options, but even here it has all of the most common payment methods. Overall it offers an excellent gaming experience and we highly recommend it.

We like: Fantastic variety of games and plenty of exciting promotions.

We don't like:  Could do with more payment options.