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Black Diamond Casino Review
Black Diamond Casino is an operator with close to two decades of experience in the field. Despite being an old dog, this one is constantly trying to teach itself new tricks as it reinvents its experience for players at every turn. Testament to this are the seamless compatibility with smart devices, creative, varied, and generally rich promotional offers, Bitcoin endorsement with an exclusive bonus attached to it, remarkable ‘responsible gaming’ tools, an exemplary VIP club, and much more. So, let’s dive right in and see what this crazy shining black diamond of a casino has to offer players!
Getting started at Black Diamond Casino
Black Diamond casino’s site has a slick simplicity about it that is intended to emulate the feel and ambience of an actual posh brick-and-mortar casino. As you explore different corners of this casino, you’ll find that despite the minimalist design, this platform is brimming with options and perks that mirror the fact that this one is no new kid on the block. As a matter of fact, Black Diamond Casino is, at the time of writing this review, just shy of reaching the two-decade mark in the biz, making it an early generation veteran. Black Diamond Casino operates out of West Indies and it’s regulated in Curaçao. Its approach to gaming is one that emphasises exclusively online casino experience. So, don’t expect to find other areas such as sports betting, bingo and what have you. Instead, its game library is copious and well-diversified. This means that there’s a good selection of Black Diamond Casino slots as well as other game genres you’d expect to find in any top-notch, land-based casino. More on that later on, though.
Black Diamond Casino comes across as a respectable casino. This goes beyond this casino laying out helpful information throughout different areas on the site and having on board an effective customer support team. If you head over to the ‘About’ and the ‘Responsible Gaming’ section, you’ll see that a lot of effort has been poured into safe play. One more aspect that wins this casino brownie points is another area in the ‘About’ section that’s a note on this team’s mission towards reducing its own carbon footprint. Not something you find that often on most online casino sites, we must say. While we’ll be delving deeper into payment methods and banking in the corresponding section, it’s worth mentioning at this point that Black Diamond Casino endorses Bitcoin, the most popular cryptocurrency, as one of its major payment methods.
So, what’s the hands-on experience like? Land on the website, and you’ll be greeted with a predominantly black background with simple yet eye-catching fonts and designs. There is no clutter to tiptoe around when navigating through the site. Rather, every tab you click on takes you to its designated section with an abundance of clear information on the topic to help you find your bearing quickly. And if English is not your native language, that’s no problem: the site translates into several major languages. Another couple of nifty features are the digital marker telling you how many players are online at this time, and a real-time counter with both the latest wins as they happen and the total jackpot amount. What’s more, the website is mobile phone and smart device-friendly. Signing up and making your first deposit is all made easy at Black Diamond Casino. Click on the ‘Join Now’ tab in the far top right corner. Fill out the fields required and select your preferred currency. After that, make your first deposit by choosing any of the deposit methods available. That way, you can redeem your welcome bonus.
Welcome bonus and other casino promotions at Black Diamond Casino
Black Diamond Casino’s assortment of promotional offers is well-varied, catering for several tastes, and most of them are just downright generous. However, they are somewhat of a double-edged sword. As soon as you walk in the door, you’ll get free spins for simply signing up. Then, make your first few deposits to redeem a highly competitive welcome package. The only caveat here is that the wagering requirements are also rather steep. After you’ve settled in, there’s always a slew of promotional offers to keep you in with the chance of earning more bonus funds. Besides the VIP club, which we’ll delve into soon, and the affiliates program, which rewards you for introducing friends, Black Diamond Casino never stops being creative.
For instance, if you’re the competitive type, there’s a weekly tournament with a different theme each time being held. There are also tournaments reserved for VIP players with over-the-top rewards as well as jackpot-featured tournaments. And if you’re more the card game type of player, they also have tournaments for those. Also, on every day of the week, there’s a different promo offer, usually consisting of a reload bonus. And staying on the note of limited time offers, you’ll also find seasonal and monthly one-offs as well. Last but not least, there’s a special bonus for Bitcoin users that is one of the steepest in the field. So, if you opt for this payment method, you’re in good luck.
Playing on mobile
While this may be a generalisation, there probably is not one single online casino that hasn’t made the transition to mobile phones and other smart devices by now. This is especially true at a time when the majority of players access their favourite websites through their portable devices. Black Diamond Casino knows this well. The website is configured to transition seamlessly to your mobile phone or tablet as long as you have a reliable WiFi connection. Otherwise, there is little as irksome as a game stalling half way through a winning streak or you being cut out of a poker tournament due to faulty a connection. So, if you’re playing on a resilient connection, Black Diamond Casino is as smooth as its name suggests. Playing ‘on the go’ is made easier as you are not required to download any apps taking up space on your phone. Just access the website through the usual URL and you’re ready to go as it streams everything in real time. Black Diamond Casino’s site runs without a hitch on phones using iOS and Android. You’ll also be needing one of the recognised web browsers including Google Chrome, Mozilla Firefox, Safari, and Internet Explorer.
VIP or loyalty programme
We’ve already mentioned VIP-exclusive tournaments as one of the perks you get for joining the inner echelons of Black Diamond Casino. Let’s see more what this silk-glove treatment is about. The VIP lounge comes with six tiers. You can level up by collecting the amount of casino points designated for each level. After you leave ‘Basic’ level, which is the one you start with upon signing up, you can expect to receive exclusive bonuses and offers, exclusive tournaments, a personalised VIP host, and higher bet limits. And as if that’s not already enough, the crew will invite you over to exclusive events such as trips around the world and you’ll also receive new gadgets on the market. You accumulate points by wagering money. Every $1 wagered gives you a different amount of points depending on your current VIP level.
Black Diamond Casino slots, table games and more
Due to Black Diamond Casino’s streamlined layout, finding your favourite games is a walk in the park, despite there being a copious library of them. Everything is neatly distributed into game categories, and you can access all of them either by scrolling down to the category you’re looking for in the middle column of the ‘Home Page’ or by clicking on the corresponding tab on the left-hand side of the page. Once you’re on the page of the category you’re looking for, you can search for the game either by typing in the title in the search bar at the top of the screen, or through a drop-down menu by narrowing down your search focus. Here, you can choose to search by provider, A-Z, top games, new games, and featured games. Otherwise, you can just scroll down and view the games by thumbnails, but you’ll surely be busy for a while, especially when scrolling through Black Diamond Casino slots, because the list is simply huge.
The categories here include Top Games, Slots, Classic Slots, Live Casino, Table Games, Video Poker, and Other Games. The slots’ categories also include jackpots, but if a suggestion can be made, it would really do to have a separate category only for Jackpots. Before committing your funds to any of the games, you get to play for free to test the waters out. This is because almost all games except the likes of Live Casino games are Black Diamond Casino free slots. Then, once you’ve signed up and start playing with real funds, you can expect this platform to drop special offers in conjunction with specific games at any given time.
Customer support at Black Diamond Casino
The customer support team works round the clock to deliver friendly yet professional assistance whenever queries or difficulties pop up and the FAQ page isn’t enough for you to dispel them. You can contact the team either through e-mail or live chat. A landline number would be a nice addition, though. As mentioned earlier, joining the VIP scheme also gives you a personalised and dedicated VIP Host, also at your service 24/7. We are not sure whether this casino offers customer support in languages other than English at this time as this is not clearly indicated on the site. However, switching to another language on the site also seems to hint towards the support team being a multilingual one. However, let’s just presume that since you’re here reading this in English, customer support in other languages won’t be a big concern of yours anyway.
Making deposits and withdrawing money at Black Diamond Casino
Another telltale sign that you’re dealing with a good online casino are banking options. In this respect, Black Diamond Casino surely doesn’t let down in most respects. Let’s take a look. Starting with deposit options, you can choose from credit/debit cards, many major eWallets, and Bitcoin. In this case, there are no handling fees except for a few instances when paying with credit/debit cards. The minimum deposit amount across the board is €10 and the processing time is instant. So, there’s no lull between when you effect your deposit and start playing. Moving onto withdrawals, you’re looking at a selection of three options – Bank transfer, ATM Check, and Electronic Check. The choice here is quite reasonable. However, what we take issue with is the withdrawal processing times and the handling fees. Regardless of what withdrawal method you choose, there’s a different handling fee and a waiting time of up to seven days. Also, the minimum withdrawal amount, while being different for each method, is quite steep. This might feel somewhat prohibitive unless you’re a real high-roller.
Black Diamond Casino shines bright like a diamond
Black Diamond Casino proves to be a solid and seasoned platform, which despite a few kinks we think it might do well to iron out, offers a rewarding and comprehensive gaming experience for players on the lookout for platforms specialising in casino games. We’ve touched upon most of the highlights of this sight, and while we believe that this might be a little more well-suited for high-rollers, this is assessment is by no means carved in stone. If you’re a player looking for an operator that accepts Bitcoin, then look no further as this is one of the casinos that has jumped on that bandwagon. Before committing your funds to Black Diamond Casino, we always suggest that you take this one for a test-drive by visiting different sections and reading through the site. Also, get a feel for the types of games available by trying them out for free. Then, when you’re ready to kick off, sign up, make your first deposits and start playing at Black Diamond Casino!
- Accepts Bitcoin.
- Varied and generous promotional offers.
- Many ‘responsible gaming’ tools.
- High wagering requirement for sign-up bonus.
- Withdrawal fees.
- No customer care fixed phone line.