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Casino Winner Review
Winner Casino was established in 2009 by Zirconium Gaming Limited and offers games supplied by Playtech and Ash Gaming as well as some from NetEnt. It has now become one of the most popular online casinos around for both desktop and mobile casino players. This casino caters for many different players from all around the world and has a global appeal. One of the best features of the casino is its vast quantity of games, allowing you to play a variety of different style games such as slots, poker, roulette, blackjack and live casino. Whatever you want, this is a casino that can give it to you.
Sign up for an account at Winner Casino
If you're of legal age (18+ in the UK), Winner Casino makes it very easy to open an account and start depositing and playing. Setting up your account is easy: Firstly, you need to click on ‘Join Now’ and you’ll be taken to the registration page. You need to fill out your details such as name, address, phone number, date of birth. You’ll be asked to choose a password, choose your preferences and press the register button. You now have an account. As soon as your account is open you can make your first deposit. Winner Casino accepts over 40 deposit methods, so there should be a way suited to you. Click on the deposit tab and choose your preferred method. Either add you credit or debit card or choose an e-wallet or bank transfer. Fill in all the details requested, including the amount you wish to deposit and click ‘Deposit’. You then get to claim your welcome bonus and get playing. Now you can get playing. Enter the Game Bar and search for the game you wish to play or browse through the different games available. You can then decide whether you want to try it out in demo mode or play for real money. You’re all ready to go.
Welcome offer and other casino promotions
Winner Casino offers a really good welcome bonus with a cash match and often a free spins addition to sweeten it up even more. The terms and conditions attached to the bonus are also pretty reasonable. The promotional bonus is generally subject to a 35-times wagering requirement that you need to fulfil before you can withdraw any winnings. However, getting your first deposit bonus isn’t all the casino has to offer - the casino often offers many more promotions throughout the year for players new and old. They offer deals such as Free Spins Tuesdays, Treasure Hunts, Refer a Friend and Comp Points that count towards VIP status. There are also random promotions offered throughout the year such as spins, bonuses and competitions and tournaments. As well as this, there are special bonuses that you can get for the sportsbook, poker and bingo if you’re not necessarily a casino player.
- Play at Winner Casino on the go
Playing on mobile with Winner Casino is a really top experience. The mobile site allows you to play its best games anywhere at any time. You can choose from a variety of games and variations such as slots, video poker, a variety of card and table games as well as scratch cards and even more. The mobile platform is available on both iOS and Android devices, phones and tablets, so is very accessible to all. As well as this, there are often exclusive offers and promotions that are available only to mobile players. The best part of the mobile casino is that the games that are available are the best the site has to offer - including the progressive jackpot games. This means you can hit the jackpot when you’re just waiting around passing some time. The free app that’s available from the iTunes App Store and Google Play makes it very easy to use and you can sign in using your desktop account. This is most definitely the best and most convenient way to play on the casino and is definitely worth a go.
- Work your way up 5 VIP ranks
Winner Casino offers a very good VIP programme to its top players. There are 5 VIP ranks which you can move through as you work your way up. The programme starts at Club Member, then moves on to Silver Member, Gold Member Platinum Member and onto the top level Black Member. The bonuses and privileges increase as you move up the table. Every rank gets a VIP welcome gift as standard and access to special tournaments and events. However, the range of exclusive bonuses varies. As a VIP Club member, you’ll get awarded a 1-star exclusive bonus programme, but this works up all the way to a 5-star exclusive bonus programme when you become a Black member. Also, as a Club member you won’t have a VIP personal account manager, but as soon as you hit the Silver VIP membership, one will be appointed to you. As well as this, the quick withdrawal benefit increases as your VIP level increases - from 3 days as a Club member to 1 business day as a Platinum or Black member. Your withdrawal limit also increases in line with your VIP level. The VIP programme has Comp Points, which are the currency of the VIP programme. Every time you place a bet at Winner Casino, you accumulate comp points - €1 generally earns you 1 point. You then accumulate your points. The higher the VIP level, the different the conversion ratio - you can then convert your comp points into money.
Winner Casino offers plenty of top-notch games
Winner Casino certainly offers lots of top games with enough to keep most players happy. There are over 300 games available including some very exciting branded slots - including the ever popular Playtech games such as Monty Python and the Holy Grail, Robocop and the Batman series. You can also choose to play games such as the favourites on the scene like the NetEnt classics Starburst, Gonzo’s Quest and the Fairy Tale Legends slots. However, the majority of slots on offer are from Playtech. It also offers over 20 progressive jackpot slots that can see you winning massive cash prizes, sometimes in the millions, such as Gladiator, Jackpot Bells, Beach Life and the hugely popular Jackpot Giant. These games have seen players walk away as millionaires.
As well as slots, there are 14 different variations of blackjack you can choose from, including Blackjack Switch and Buster Blackjack. There are also over 25 roulette variations such as Multi-Player Roulette, Age of the Gods Roulette and Classic Roulette. You could play Baccarat, 3-card brag, Hold’em, Caribbean Stud and Hi-Lo Premium. Should poker be more your thing, then there are 14 video poker games to choose from, which include Deuces Wild, 10s or Better, Aces and Faces and more. This is a casino that offers other elements as well, such as scratch cards for instant win options. In total there are 12 scratch card options to choose from, with offerings such as holiday favourites Santa Scratch and Easter Surprise Scratch. There are also classic slots scratch, celebs scratch, blackjack scratch and roulette scratch. If you want a taste of the real deal, then you won’t be disappointed with the live casino. You can choose to play baccarat, Casino Hold’em, blackjack, roulette and Sic Bo alongside real live dealers. There are just 14 live casino games, but these are all top-quality games. This casino has something for everyone.
Round-the-clock player support
The customer support is available 24 hours a day, 7 days a week and is there to offer you assistance on any queries that you may have - whether it be opening an account, withdrawing your winnings, playing the games or any other concern. You are also able to contact customer support to verify your VIP membership and ask about any bonuses and promotions. The good thing about their customer support is that not only is it open all day, every day, but there are several ways you can contact them - by phone, email, fax, live chat or even post. The customer support offers phone lines for UK, Australian and international callers, so no matter where you are from, you will be able to find assistance. However, although the service is very competent, there were times when we found the support to be a little slow. Emails can take some time to respond to, and phone answering times varies somewhat. The best way to contact is definitely via the live chat as this is pretty immediate. All the customer service agents are very helpful, professional and knowledgeable.
A wide range of banking options
Winner Casino offers a wide range of deposit options compared to other online casinos. The casino accepts most credit and debit cards, and gives you the option to deposit between €10 and €50,000 at any time, so you can get playing very quickly without any worries. In general, when testing most of the deposit and withdrawal methods, although many of the deposits were instant, the withdrawals took around 3-4 days. This isn’t great, but it isn’t as slow as some other online casinos. Often this process can be even longer because unfortunately the casino often insists on players providing notarised copies of their ID before the casino approves the withdrawal. This means you have to have your ID documents witnessed, signed and sent to a call centre in the Philippines. This costs players money, wastes time, and often discourages people from withdrawing, which isn’t ideal. An issue that does arise from time to time, especially for high rollers that aren’t necessarily top VIPs, is the withdrawal limits. There is currently a monthly withdrawal limit - and that includes big wins like jackpots. This means that if an ordinary player wins a big jackpot, it could potentially take years to withdraw it. The only exception to this rule is for UK players who are able to withdraw larger amount. However, this obviously is only an issue that arises if you make a big win. In general, the withdrawal limit will be enough for most players, and VIP players will have different amounts according to their status and levels. In every other way, the banking options on offer are top class.
Smart, attractive and easy-to-use casino
This casino is a smart, attractive, easy to use and navigate online casino. It offers hundreds of games with lots of choice available for all different types of players. Whatever type of game you like and enjoy, there is sure to be something for you. The Playtech games mixed with NetEnt classics are of a very high standard and there are some amazing progressive jackpots available. One of the big positives with this casino is the quality of the mobile casino. It really does give you the opportunity to play all of your favourite games on the move easily. The VIP and promotions are also great. When it comes to customer experience, this casino has a lot to recommend it. Bonuses, promotions and tournaments are all very good and ensure that you have the best time possible. There are also lots of banking options available on both desktop and mobile. The one issue that could improve is the withdrawal policy on the casino, which can make getting your money out quite difficult, especially if you aren’t a UK player and experience a big win. This should be looked at again so that players can access their winnings quickly and easily with as little aggravation as possible. In general, this is a great casino that offers something for everyone and is well worth a go.
- Easy website to navigate and use.
- Great on mobile.
- Offers lots of games and variations.
- Too many restricted areas.
- Low withdrawal limits.
- Quite slow customer support.