Grand Reef Casino Review
Launched in 2010 and after 7 years in the gaming business, Grand Reef Casino recently went mobile. Its Playtech software makes it an international leading online Casino with a strong base in the South Pacific, as licensed and regulated by the Government of Blue Curacao. Staying true to their roots, Grand Reef Casino has themes of an underwater casino in the style of the Great Barrier Reef. Bright colours with the leading blue colour of the bluest lagoon carry on into the selection of their popular games and make it a fun casino to operate in.
Grand Reef Casino’s library of games pops up right after registering. The player can opt to either go for instant play format or to download the casino software which is Windows, Mac and Linux friendly. The library of games does not shy away from some of the world’s best progressive games with popular names such as Beach Life, Magic Slots, Blade and Fantastic Four to name a few. Thousands, no- millions of dollars are the potential here for the player that has just signed up. Playtech’s involvement means that Grand Reef Casino boasts 3D gaming software to ensure as realistic a gaming experience as possible in a virtual online platform which, let’s face it, is way more comfortable than an actual land casino.
Getting started at Grand Reef Casino
Time is precious, and the web design team behind Grand Reef Casino knows this as once on the website the player is instantly shown an array of very inviting games. No initial introduction of the background of the website, just instant transportation to the many games. Naturally, introduction and history is listed in the menu bar at the side of the website. The casino software installs very quickly and is ready to run. The player is then met with the option of either going for ‘real money’ or play version, and after that, the player fills in their details and sets up their accounts, launching themselves into the wonderful world of the industry’s most exciting games. It’s important to note that the player’s information will remain safe throughout the signing up procedure. The information is passed on through encryption technologies and protected by the latest Firewall technologies when stored in Grand Reef Casino’s servers. This protection is ensured within the website and the software that the player can download. The player’s data is protected from being passed on, and every game within the library is tested by Technical Systems Testing North America Inc. (TST) beforehand, to confirm their fairness and make sure their randomness is up to standard.
Welcome bonus and other casino offers at Grand Reef Casino
Grand Reef Casino holds a very attractive welcome bonus package that is broken up over the player’s first five deposits at the casino in the following packages: ‘Newbie First Deposit Bonus’, ‘Second’s Anyone Second Deposit Bonus’, ‘Third Time’s a Charm Third Deposit Bonus’, ‘Fantastic Four Fourth Deposit Bonus’ and ‘Maximum Mayhem Free Deposit Bonus.’. The welcome bonus gifts the player with a large number of free spins for them to try their luck while getting comfortable with Grand Reef Casino’s interface. Upon signing up the player is met with the full range of bonuses at their disposal, and bonuses will keep frequenting the player long after they make their initial deposit. Grand Reef Casino also offers regular promotions and giveaways that extend benefits within their website. A few of their past giveaways ranged from hampers to free trips to visit the Casino’s muse- the Great Barrier Reef itself! Two more bonuses worth mentioning are the ‘Happy Hour’ gaming that adds 15% to the player’s bankroll (that’s more delicious than a Happy Hour cocktail, right?) and the refer a friend bonus too. Perhaps the only way the welcome bonus would be challenged would be when compared to the VIP loyalty programme that guarantees the member constant and multiple rewards.
Games on the go at Grand Reef Casino
As of July 2017, Grand Reef Casino is finally available in Mobile, and this is definitely something worth celebrating. With more than 200 different games now available on-the-go, all the user needs is a strong internet connection. To have an idea of what awaits the player on the mobile version, they can scroll down to have an introduction to all the wonderful games that can be found on Grand Reef Casino! The player can opt to download the app or to play it directly from the mobile website . This will probably depend on the storage of the player’s phone or tablet device. As the games are powered by Playtech, they all come with HTML5 optimisation of the game onto the screens of whichever device while retaining all of their impressive graphics, making the option of going mobile all the more enticing. Mobile gaming also retains ‘demo play’ or ‘real play’ options.
VIP programme at Grand Reef Casino
First and foremost, the player gets to benefit from signing up and playing at Grand Reef Casino no matter how much money they wager, thanks to comp points. There are no formal subscriptions to be made for the player to reach VIP status. It all happens naturally according to how much the player plays and wagers on the Grand Reef Casino. The Levels of the VIP status then depend on how frequently the player plays and deposits. These are recorded as comp points that determine the loyalty programme for the player. These points start as one comp point per $10 wagered. Grand Reef Casino’s VIP programme comes in 6 levels; the ‘Coral’ level being the first, and the ‘Whale’ level being the sixth and highest. Only a minimum deposit of one dollar determines a player’s status at the Coral Level. A player can reach instant ‘Whale’ status after depositing $100,000 over a lifetime, or after earning 200,000 comp points.
The Loyalty Programme comes with many benefits. The VIP player receives a special exclusive monthly newsletter that introduces them firsthand to any events or happenings within the casino. Perhaps the most attractive part of the Grand Reef Casino VIP Programme is the free transfers, where cash and wire transfers occur free of charge. This feature sets Grand Reef Casino apart from other competing online casinos, and gives the VIP Programme a unique aspect. Besides other big bonuses exclusive to VIP members, a member gets special personal attention and support for any query they might come across, and they are more at liberty to turn comp points into cash.
Where top games meet the Pacific
Grand Reef Casino’s license of Playtech Software means that their game library is bursting with a 200-something collection of top games that vary in theme and type. The library’s most popular and played top three are slots, table games and video poker variants. There are also traditional games you would find in leading land casinos like Blackjack, Baccarat, Craps, Roulette, progressive games, live dealer games, table games and Video Poker. The live dealer section gives you that unique feeling of playing live while immersed in the wonderful atmosphere of the Pacific Reef, and most importantly without the additional fees that come with land casinos!
Yes, there is certainly a selection of the online gambler’s favourites thanks to Playtech. The library includes slot games directly inspired by favourite movie franchises like the Marvel Series, Gladiator, The Mummy, Rocky, King Kong and the Pink Panther. All of these themes carry with them serious winnings and amusing side games. There are nearly 20 three-reel video slots for those more keen on the classic version of slot games. For those more inclined towards Video poker, they have a sufficient number of games at their mercy, available in a one-hand, four-hand, twenty-five-hand and fifty-hand variety. JAcks or Better, 10s or Better, Joker Poker, Megajacks, Deuces Wild, All-American, Aces & Faces and 2 Ways Royal are such examples to name a few. What is ultimately worth noting is that all of these games are available to the player on the device of their liking. Whether on their desktop computer, phone or tablet, the player will be met with serious graphics and a high quality curation for them to play away.
International customer support at Grand Reef Casino
Like other leading online and mobile casinos, Grand Reef Casino has fully- trained Customer Support available 24/7 to tend to any queries related to gaming, technical/registration and any deposit/withdrawal aid. They encourage the player to make use of their available live chat service for immediate resolution of any issues that arise. Their website also has a full list of telephone numbers in case the user feels more comfortable in seeking help through this means rather than the live chat. Grand Reef Casino offer several toll-free numbers, from an international number to ones found exclusively in Australia, India, New Zealand and Canada.
Email is also an option to seek customer support. Any user subscribed to Grand Reef Casino is provided with an exclusive email address for them to keep a good e-mail trail of their issues should they be in need of clarifying certain correspondences. It is also worth noting that Grand Reef Casino is active on askgamblers.com and responds to many of the negative reviews explaining how the issue has since been resolved or how the review stemmed from a misunderstanding. This should put the user’s mind at ease that their complaint will be reached, whichever way they decide to publish it.
Making deposits and withdrawing money at Grand Reef Casino
Grand Reef Casino offers several deposit and withdrawal options that make it an internationally- approachable Casino. All deposits and withdrawal methods have the safe and secure feature guaranteed. Their extensive list includes cheques, Visa, MasterCard, Neteller, Skrill Moneybookers, Direct Bank Transfer and Auto EFTs. Payment is accepted in a great array of currencies that suit any player from any corner of the world. The full list of currencies can be found on the website once the player has signed up. As the seasoned player knows, withdrawals require withdrawal requests that ensure fair and legitimate pay-outs. Similar to the deposit method, withdrawing money from Grand Reef Casino has many options such as Bank Wire Transfer, ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Visa, Internet Banking and Skrill. The full list of options is available to the subscribed player on the website. It’s important to note that all deposits and Withdrawal methods are officially made 100% secure under VeriSign Security.
Be the biggest fish in the sea with Grand Reef Casino
Playtech Software elevates Grand Reef Casino to one of the world’s leading online and mobile casinos. Although their withdrawal duration might test the player’s patience, their loyalty programme and gaming software really sets them as a Casino worth subscribing to. The games they offer are always a highlight in most reviews. Here, the jackpot is no myth, and the player stands at a great potential to win large, most notably with the progressive games. Again, if they are ready to await the process of a withdrawal method and accept payments in instalments in most cases. One cannot conclude this review without again noting the great quality and graphics that all the games come in. The curated library at Grand Reef Casino will certainly offer entertainment and pleasure to any player, whether seasoned or new to the game, regardless of what taste or style they are inclined to have. It is here worth noting that the player is never alone both when winning big and when faced with an issue, and whenever they are in need of any clarifications, they can make use of the many Customer Support facilities that the Casino can offer. Their Newsletter also helps in building a much-needed good gaming community- a feature many other casinos are currently missing, and the chance the player has at winning prizes external to casino bonuses elevates their membership to a lifestyle most certainly worth pursuing.
- Vast library of games.
- Accepts many currencies.
- Members can benefit from plenty prizes.
- Unstable website.
- Delayed withdrawals.