Slots of Vegas provides a safe and secure environment for online gaming, securing their network with 128-bit SSL encryption that protects your sensitive information, and deposits and withdrawals. The Real Time Gaming platform on which the site runs is known to be fair to players. The fairness of the site used to be backed up by an audit seal from TST, one of the largest independent randomness testing firms around, but this is no longer present on the site. It would appear that Slots of Vegas is now GLI Certified, which means that a team of “professionals including mathematicians, hardware and software engineers, compliance engineers, and quality assurance specialists” have tested and certified the site. However, there doesn’t seem to be anyway to find the certification.
Getting those reels spinning at Slots of Vegas
Getting started at Slots of Vegas for Instant Play is not an immediate thing. It doesn’t matter if you only want to practice play to begin with, you’ll have to create an account regardless. So whether it’s practice play, or playing for real cash straightaway, hit the ‘sign up’ tab at the top of the page and create your account. You’ll have a limited game selection compared to the downloadable version but you should find more than enough to keep you occupied. The process of signing up for an account is quick and straightforward enough. For those wanting full access to every game offered by Slots of Vegas, downloading the game software is the way to go. Finding the location from which to download the software isn’t obvious at first glance. You’ll have to go to the ‘Games’ tab which will bring up a little intro blurb and three highlighted games, beside each of these games is the option to ‘Install Now.’ From there on, it’s a matter of installing and running the software.
Welcome bonus and other casino offers at Slots of Vegas
The welcome bonus at Slots of Vegas Casino is enticing. It’s a large match bonus that’s playable on slots and keno and has no maximum withdrawal limit. Non-slots players are also catered for with a separate, slightly lower welcome bonus that can be used on any game. Slots of Vegas also does a good job of providing bonuses and offers to regular players, with multiple monthly deals offered, such as free chips and deposit bonuses, and various daily deals that can be used across multiple game types.
Slots of Vegas Mobile
The mobile experience on Slots of Vegas is solid and works across multiple devices and platforms including iOS, Windows and Android. You can access the site via the browser of your mobile device and continue your gaming experience on the go. The site translates well enough to small screen and overall it looks, feels and operates much the same as the full site. Unfortunately though, as with the main site, you cannot play on the mobile site without first registering an account. So there’s no option to try before you buy so to speak and play in practice mode without signing up, much like on the full site. The controls for mobile gaming are straightforward and intuitive, with games loading swiftly and navigation around the site straightforward. Many games are optimised for landscape view, and unlike on some other sites rotating your phone causes no problems for game loading.
VIP program and rewards at Slots of Vegas
The VIP program offered by Slots of Vegas is nicely transparent, they make it clear as to exactly how you can become - and stay - a VIP. There are four different levels offered, starting at High Roller, then onto Silver VIP, Gold VIP and finally Platinum VIP. Each level offers various benefits that increase as you reach a new level. The benefits include cash out of free chips and comp points, higher table limits and monthly insurance on your losses. The Slots of Vegas VIP program differs from many others that we’ve seen, as you’re able to jump straight in at Platinum Level without having to work your way up from High Roller. This is possible because your VIP status initially depends on the value of a one-time deposit: $500 High Roller, $1,000 Silver VIP, $5,000 Gold VIP and $10,000 Platinum VIP. Your status is then maintained by keeping your average deposit at a set level: $100 High Roller, $500 Silver VIP, $1,000 Gold VIP and $2,500 Platinum VIP. Alternatively, you can reach a VIP level based upon hitting a target for lifetime deposits: $10,000 High Roller, $25,000 Silver VIP, $50,000 Gold VIP and $200,000 Platinum VIP.
The slots (and more) of Slots of Vegas
Let’s start with the positives. Firstly, the game selection. Despite having slots in its name, Slots of Vegas offers a good selection of non-slot games. There’s plenty of options for table games including Baccarat, Blackjack, European Blackjack, Pontoon, Three Card Rummy and Perfect Pairs. Video Poker is also well represented with All American Poker, Aces And Eights, Double Deuces Jackpot Poker and Joker Poker amongst others. You can also find Craps, American Roulette, European Roulette and Keno. And that’s all available on Instant Play, so your options will only swell if you choose to play the downloadable version of Slots of Vegas. Obviously, slots players are also well catered for with 3-reel and 5-reel options available, as well as games featuring progressive jackpots. You won't find any branded slots though. The games on Slots of Vegas also seem quite fair. Whilst there is no way to view the GLI certification of the site, we highly doubt that Slots of Vegas would falsely claim to be certified. So you can play games safe in the knowledge that your chances of winning are fair. Despite the negative feedback around customer support and payout times, a lot of user comments seem to indicate good sized wins at Slots of Vegas.
With the positives out of the way, we’ll move onto the negatives. Our main negative when testing the site was quite a substantial one: we were completely unable to actually play games via the Instant Play option on the main site. Despite creating an account and logging in, we were unable to play any games via our safari web browser. We had no luck when switching to google chrome either, and in fact, were completely unable to even log in to the site via this browser. So our gaming was restricted to mobile play only. Once we got started playing the games, we noticed some obvious shortcomings. Despite the good selection of games, many that we played felt incredibly dated and lacking in special features and effects. This was felt most strongly in slots, where the graphics felt light years behind many other games that we’ve played from other software providers. If all you’re interested in is straightforward, fair gaming, you’ll have no problem at Slots of Vegas. But if eye-catching graphics and special features are what you’re after, you’ll find them difficult to come by.
Customer support at Slots of Vegas
There are numerous methods of contacting customer support at Slots of Vegas, with toll-free phone numbers, email assistance and live chat functions available. The Central Disputes System available for Real Time Gaming Casinos is offered via the Slots of Vegas site ‘About Us’ page and aims to mediate disputes between player and casino. Unfortunately, it’s easy to find plenty of negative feedback online about the customer support offered to players. Many players complain that they are bumped around with no particular person taking ownership of their query or issue.
Money in, money out
When depositing money in Slots of Vegas casino, you can use the following methods: Visa / Mastercard for debit/card, Neteller and Bitcoin. To make a withdrawal click on "Cashier" and then on the "Withdraw Money" button. From the bank menu, you can choose your withdrawal method. Withdrawals can be made via Cash Deposit, Neteller, Check (Federal Express Cashier's Check), Click2Pay, Bitcoin or Wire Transfer. Different withdrawal methods have different withdrawal fees attached to them, but unfortunately, these aren’t made clear. To know the exact details, you’ll have to get in touch with Slots of Vegas customer support staff. Once a withdrawal has been approved, players will be contacted by the casino to verify all personal information and to discuss current payout options, even though the player will already have selected their preferred method when initially requesting to withdraw money. Except when stated otherwise, Slots of Vegas Casino allows a maximum payout of $2,000 per week. If you're a VIP player, weekly payments can be higher.
Payout timeframes are vague to say the least with Slots of Vegas stating that “due to current banking and processing issues in the online gambling community, we are unable to give an exact date that payouts will be made following approval.” As mentioned above, Virtual Casinos Group Casinos have a notorious reputation for being incredibly difficult to withdraw money from. This has led to many of their casinos being blacklisted by sites that represent players. Some sites are now beginning to take Slots of Vegas off their blacklist due to efforts made by Gambling Wages to improve the reputation of the site. We’ve never used the Central Disputes System in place so can’t comment on its fairness or effectiveness. However, it’s still very easy to find comments from numerous users who say that the casino is as slow and unhelpful as ever when it comes to paying out to its players. So, be prepared that issues may still exist around Slots of Vegas, despite their recent efforts to improve.
Players get to turn the slots lever at Slots of Vegas
Our overall impression of Slots of Vegas is ‘barely middle of the road’. There are many positives about Slots of Vegas, the transparent VIP Program, that allows you to jump straight to Platinum, chief amongst them. But despite these positives, such as fair gaming, GLI certification and the huge selection of games via the downloadable options, the site is weighed down by the many negatives. It’s very difficult to look past the weight of evidence that states that payout times from Slots of Vegas are just about the worst you’ll find in the current market. Because what’s the point of a fair site that gives you a chance of winning, if you can’t actually get your hands on those winnings for long periods of time? The difficulties we experienced around loading games, and the dated nature of those games when played on mobile, also didn’t help Slots of Vegas to build a favourable impression. If you don’t mind waiting for your winnings and prefer traditional style slots without the bells and whistles found elsewhere, then Slots of Vegas is most definitely for you. But if you like to get hold of your spoils quickly and want slots that pop from the screen and provide enjoyment outside of just winning, you’re probably best to look elsewhere.