We’ll start by taking a look at the desktop version. You visit the casino by first entering the William Hill general website and selecting the ‘Casino’ tab from the top of the page. William Hill is instantly recognisable thanks to long-standing use of a deep blue colour, and the casino branch is no different. This means that customers of William Hill’s sports betting will be in familiar surroundings and feel instantly at home on the site. At the very top of the site, you’ll find links to other William Hill products, such as sports betting, bingo and scratch cards. Immediately beneath this is a large banner advertising the various bonuses on offer to players, more on them later.
The site is really easy to use and navigate, which you’ll find out for yourself as soon as you scroll down. Because scroll past the bonuses banner and you’ll notice that the tabs for the casino snap into place at the top of the page. It’s a nice touch and helps make the site very easy to navigate. There are tabs for Home, Promo, Slots, Table, Card, Jackpots, Live Dealer, New and Rules. There’s also a search bar that helps you to find specific games that you’d like to play.
The overall layout of the site is consistent throughout. Each tab that relates to a game type, takes you to a menu with large thumbnails for every game available within that category. On that thumbnail, you’ll notice that there’s a ‘play’ option as well as an information tab that will fill you in on the game. Games with Progressive Jackpots have an active bar at the top of the thumbnail that displays the current value of the jackpot. The casino is licensed by the Gibraltar Government and holds a valid UK Gambling Commission License. The site is available in more than 20 languages and has customers from over 175 countries. There is a list of restricted countries which can be found on the site.
Getting started with your William Hill Casino account
To sign up, click the ‘Join’ tab in the top right corner of your screen. You’ll then be taken to an account creation screen, where you’ll be asked to fill out your personal details and choose a username. When signing up, you’ll be prompted to answer a security question and can even set time specific deposit limits, i.e. daily, weekly and monthly to help manage your gaming. You can also choose from various deposit currencies including British Pounds, Euro, Australian Dollars, Canadian Dollars, US Dollars, Hong Kong Dollars and Swiss Francs. You’ll also be expected to provide documentation to verify your identity and that you’re over 18 years of age. They will complete your verification process within 72 hours of your first deposit. Rather handily you can send your identity documents via the live chat system, as well as over email.
Is William Hill Casino Club the better welcome bonus option?
For new players, there are a couple of treats in store thanks to the William Hill Casino bonuses on offer. There’s a free spins bonus that rewards players over a set number of days. As with any bonus there are restrictions though so it’s worth reading the small print. You’ll have to opt in to the bonus and find the Free Spins restricted to specific games and UK players only, which is a shame for players signing up from other countries. There’s also a match bonus for new players that has wagering requirements and a set time to be used once issued. This William Hill Casino Bonus is open to non-UK players. Once again, read the small print to ensure you are fully aware of what is required to make use of your bonus. It is important to note that this casino offers daily bonuses to reward regular players. Unfortunately, though, it doesn’t have a loyalty or VIP Program like many of its competitors. This is a real shame given the slick layout of the site and volume of games on offer. You want to continue playing at the site, but it’s awfully tempting to look elsewhere when you know your loyalty is not being rewarded with comp points that can be exchanged for more freebies.
Game variety and software
Back in 2009, this casino transitioned to a Playtech platform. Several years and disputes later, William Hill separated from Playtech. Many games on the site are still run on Playtech software, but you will also find a multitude of games from various software providers and platforms such as Microgaming, Ash Gaming, IGT, WMS, NextGen Gaming, Evolution Gaming. The slots selection is decent, if not overly extensive. There are multiple titles from the Age of Gods series, games related to legendary jockey Frankie Dettori and the usual array of fruits and mythical beasts. Movie fans are perhaps best catered for with official titles for Dirty Dancing, Gladiator, Monty Python and the Holy Grail, and Robocop.
There are also multiple options for players wishing to play video slots that offer progressive jackpots such as the Age of Gods series, Monty Python’s Life of Brian, Jackpot Giant and Silent Samurai Jackpot among others. Fans of table games are particularly well served with a vast variety of Roulette options to choose from including Frankie Dettori’s Jackpot Roulette, Penny Roulette, American Roulette and French Roulette. There are also table games based on sports for William Hill’s sportsbook customers to delve into such as Darts, Final Score and Penalty Shootout. Card players have numerous blackjack options with American Blackjack, Premium Blackjack and Pontoon. Poker games are offered, such as Tequila Poker, Hold’em Showdown and Pick’em Poker, but there’s not an extensive list to choose from given William Hill has a dedicated Poker page outside of the casino. There is also a ‘Live’ tab at that lets players enter live games of blackjack, roulette, poker and baccarat. On the whole, the games look, feel and play great. Everything about the gaming experience is smooth and well presented.
A wide range of payment options at William Hill Casino!
It’s hard to think of a payment method that’s not supported by William Hill, with an excellent range of options both for depositing and withdrawing available. There is a handy guide on their website which details every single type of method and how long it takes to deposit and withdraw.
How safe are you?
The casino uses Secure Socket Layer (SSL) encryption to ensure the highest security for players’ financial and personal details submitted over the internet. As the games are powered by reputable vendors, players can rest assured that the games are checked regularly for fairness by independent testing organisations.
William Hill Casino Customer Support
Customer Support is via the usual avenues, Live Chat, Email and a UK toll-free telephone number. The feedback on response is that it’s generally prompt.
William Hill Casino Mobile Review
If you’re a regular player at the desktop site, moving to the mobile site should be a seamless transition because the layout is the same as the desktop site. What this means for players who only like to game on the go, is that you get the same classy experience as the desktop users. The mobile site is pleasant to use and looks and feels great on small screen. Navigation is easy with big clear tabs and icons throughout the site. As with the desktop site, you can select particular games and add them to your favourites. You lose no functionality or playing experience by choosing to take your gaming mobile. So wherever you are, you’ll surely benefit from the slick design.
Is there a William Hill Casino Mobile App?
Joining and logging on to William Hill Casino Mobile is a stress-free experience just like for the desktop site. You’ll face the same prompts and screens, with the same documents required to confirm age and identity. With William Hill Casino mobile there’s no need to download and install software or a William Hill Casino Mobile App. You can play direct from your internet browser with support offered for countless devices. You can also benefit from Welcome Bonuses and Daily Bonuses. The Welcome Bonus takes the form of a Free Spins offer with the same restrictions and wagering requirements as the desktop site.
William Hill Casino Games for Mobile
The William Hill mobile casino does not offer as many games as the regular desktop casino, but there’s more than enough over there to keep you entertained. Play favorites like Blackjack, Roulette, Baccarat, Classic Slots, Video Slots and Video Poker. On mobile you’ll be able to hit the progressive jackpot video slots too.
William Hill Casino Mobile Payment Options
As with the main site, the mobile site offers a convenient range of payment options from bank cards to e-wallets and more. You can find a complete and update list of the banking methods that are available for desktop and mobile sites on this page.
Our Verdict – William Hill Casino: A sleek, usable site with great graphics
William Hill has one of the most usable online casinos in the business and the same can be said about their mobile casino. The layout is slick and easy to navigate. The mobile site loses none of this functionality, whilst maintaining the superb graphics and sleek display. It’s also compatible with tons of devices. The game selection is good, whilst not as extensive as some other online casinos. Poker players are perhaps better off at the specific William Hill Poker site as opposed to playing via the casino. We also love the fact that big progressive jackpots are available on both the mobile and desktop platforms.
The breadth of payment options on both sites is incredible. There are plenty of options available to deposit and withdraw no matter how you’d like to do it. William Hill is a well-known brand name, so despite the slightly dodgy experience when on the Playtech platform, we’d like to think that there shouldn’t be too many payout issues. Our main complaints would be the lack of a VIP Program to entice and reward regular play, plus the restrictions on the bonuses for players outside of the UK. All in all, this casino is a sleek, usable with great graphics and an easy to navigate set up. You could certainly do a lot worse.
Advantages and disadvantages of playing at William Hill Casino
- Extensive list of deposit method
- Classy, easy to navigate
- Live Chat customer support
- High quality graphics
- No download required
- Restricted Countries
- No VIP Program
- Bonuses restricted by country
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